How to Delete Active Contacts from List

If the number of contacts reaches the limit of your account, you may delete some active contacts in order to upload new contacts. The way to delete certain email addresses in one contact list is not just ticking the list and delete, please follow the steps below.

Note: Spread keeps a record of your deleted contacts. They will always be visible within your account for reporting purposes. Deleted contacts do not count in as your no. of total contacts . Only contacts in "Active" status count will be counted.

How to delete an email address from a specific list:

1. Login your Spread account, and click Contacts.

2. In the Contacts section, click on the All contacts list.
All Contacts

3. In the Filter Contacts section, check Specific list(s) option, and check the box to the left of the list name, then click Search button.
Search Specific List

4. In the Contact section, check the box on the left of Contact's Email, and then click Delete.

That's it! If you want to delete more contacts from other lists, you can just repeat steps 3 to 4.

If you accidentally deleted some contacts from your account, please follow steps below to retrieve deleted contacts.

How to retrieve deleted contact(s):

1. In your Spread account, please navigate to Contacts > All Contacts.

2. In the Filter Contacts, check All option, and select Deleted Contacts from the Contact's Status drop-down list, then click Search button.
Active Deleted Contacts

3. In the Contacts section, check the box to the left of the Contact's Email, and then click Active.
Active Deleted Contacts

If you have problems with deleting active contacts, please contact us.

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